Cancellation policy

Right of revocation

You may return the received goods within 14 days without statement of reasons by sending the goods back. The term commences after the receipt of these conditions in text form (e.g. as letter, fax, E-Mail), but not prior to entry of the goods to the recipient (in case of repeated delivery of the same type of goods not prior to the receipt of the first partial delivery) and also not prior to the fulfilment of our informational obligations according to article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the goods or the return demand is sufficient for the adherence to the term. In any case the return takes place at our cost and risk. The return shipment or the return demand is to be addressed to:

SW-MOTECH GmbH & Co. KG
Ernteweg 8/10
35282 Rauschenberg

Fax: +49 (0) 64 25/81 68-10

e-Mail: storno@sw-motech.eu

Consequences of revocation

In the case of a valid cancellation, mutually received services and, if necessary, drawn benefits (e.g. interest) are to be returned . Should you be unable to return, respectively put out the goods, and/or utilisations (e.g. use and enjoyment) in full or in part, or only in a deteriorated condition, then you will be obligated to value replacement, if necessary. You shall provide compensation for impaired goods and benefit received only if the use or impairment is exclusively due to a handling of the goods exceeding the normal inspection of properties and function. „Inspection of properties and functions“ means testing the goods similar to that which would have been possible with a shop purchase. Goods capable of being sent by parcel post are to be returned to us at our risk. You shall bear the regular costs of reshipment, if the delivered goods comply with the ordered goods, and if the price of reshipment does not exceed the amount of 40 Euro or if in the case of a higher price of the goods you have not yet performed the service in return or any partial payment as agreed upon by contract at the point in time of revocation. Otherwise, the return will be free of charge for you. Goods not capable of being sent by parcel post will be picked up from your address. Requests for re-compensation of payments must be met within 30 days. The period begins with the transmission of your statement or return of the goods, and for us following its/their receipt.

End of Cancellation policy