Cancellation policy

Right of revocation

You may cancel the contract within 30 days without giving reasons in written form (e. g. letter, fax, e-mail) or – if you received the goods before the expiry date – by returning the item(s). The period begins upon receipt of this notification in writing, however, not before receipt of the goods at the receiver (in the recurring supply of similar goods, before receipt of the first partial delivery), and also not prior to our meeting our information requirements pursuant to § 312c Para. 2 Civil Code, in conjunction with § 1, Para. 2 and 4 BGB-InfoV, as well as our obligations according to § 312e, Para. 1, Sentence 1 Civil Code, in conjunction with § 3 BGB-InfoV. A timely dispatch of the cancellation or return of the goods is sufficient for compliance with the revocation term. Notification of revocation should be addressed to:

SW-MOTECH GmbH & Co. KG
Ernteweg 8/10
35282 Rauschenberg

Fax: +49 (0) 64 25/81 68-10

e-Mail: storno@sw-motech.eu

Consequences of revocation

In the case of a valid cancellation, mutually received services and, if necessary, drawn benefits (e.g. interest) are to be returned . Should you be unable to return the goods in full or in part, or only in a deteriorated condition, then you will be obligated to value replacement, if necessary. You shall not have to bear the loss of value of the merchandise arising from proper use of the item(s). Goods capable of being sent by parcel post are to be returned to us at our risk. You shall bear the regular costs of reshipment, if the delivered goods comply with the ordered goods, and if the price of reshipment does not exceed the amount of 40 Euro or if in the case of a higher price of the goods you have not yet performed the service in return or any partial payment as agreed upon by contract at the point in time of revocation. Otherwise, the return will be free of charge for you. Goods not capable of being sent by parcel post will be picked up from your address. Requests for re-compensation of payments must be met within 30 days. The period begins with the transmission of your statement or return of the goods, and for us following its/their receipt.

Conclusion of the revocation policy

The right of revocation is not applicable if you are an entrepreneur under § 14 German Civil Code (BGB) and are engaged in according commercial or freelance business activities at the time of the contract's conclusion.