Data protection

Data protection declaration

We welcome your interest in our website. The protection of your private sphere is very important to us. Below, we'll inform you in detail about the handling of your data.

Storage of access data in server log files:

We you can visit our websites without providing any information about your identity. We only save access data in so-called server log files, including the name of the file requested, the date and time of the retrieval, the data volume transmitted, and the provider making the request. This data is evaluated exclusively to ensure the problem-free operation of the site and to improve our offering, and it permits no information to be obtained about your identity.

 

Data collection and use for contract negotiation and opening a customer account

We collect personal data when you disclose it to us voluntarily while placing an order, making contact with us (for example using the contact form or email) or when you open a customer account. The data that will be collected can be seen on the input forms in question. We use the data you provide us to handle contracts and process your requests. After complete fulfilment of the contract or deletion of the customer account, your data will be blocked from further use and will be deleted after the retention period mandated by tax and commercial law, unless you have explicitly consented to further use of your data or if we reserve the right to use the data further in manner that is legally permitted and about which we have informed you. The deletion of your customer account is possible at any time, and can be done either by sending a message to the contact described below, or by using the function provided for this purpose in the customer account.

 

Data transmission for contract fulfilment

To fulfil contracts, we disclose this information only to shipping firms assigned with the delivery, insofar as this is necessary for the delivery of the goods ordered. For the processing of payments, we will provide the required payment data to the credit institution engaged for the payment, and if necessary to the payment service provider we engaged and/or to the payment service you select during the order process.

 

Use of data when registering for the email newsletter

When you register for our newsletter, we use the data needed for this purpose or provided specifically by you in order to send you our email newsletter on a regular basis. It is possible at any time to unsubscribe from the newsletter, either by sending a message to the contact described below, or by using the link in the newsletter provided for this purpose.

 

Identity and creditworthiness checks when selecting Billpay payment types

If you select one of the payment options of our partner Billpay GmbH https://www.billpay.de/endkunden/, you will be asked during the order process for your consent to transmit the data required for handling the payment and for an identity and creditworthiness check to Billpay. If you provide this consent, your data (first and last name, street, house number, postal code, city, date of birth, telephone number and, when purchasing by wired funds, the account information provided) as well as the data connected with your order will be transmitted to Billpay.

 For the purpose of their own identity and creditworthiness check, Billpay or a partner company engaged by Billpay will transmit data to economic information services and will receive information from them as well as any needed creditworthiness information based on statistical processes, the calculation of which involves data including address data. More detailed information about this and about the information services used can be found in the data protection policy of Billpay GmbH, at https://www.billpay.de/allgemein/datenschutz/ Billpay may also use third-party tools to discover and prevent fraud. Data obtained using these tools may be stored by third parties in encrypted form, so that they can only be read by Billpay. This data will only be stored if you select a payment type from our cooperation partner Billpay; otherwise, the data will expire automatically after 30 minutes.

You can always revoke your consent from Billpay. However, Billpay may still be entitled to process, use, or transmit your personal data as long as this is required or legally mandated for contractual payment handling or is ordered by a court or an official authority.

 

Use of cookies

For making your visit to our website more attractive and to enable the use of specific functions, we use so-called “cookies” on some web pages. These are small text files which are stored on your computer. Most of the cookies that we use are automatically deleted from your hard drive (“session cookies”) after the browser session is finished. The so-called “permanent cookies”, on the other hand, remain on your computer and enable us to recognise you on your next visit. Our partner companies are not permitted to use cookies to collect process or use personal data from our website.

You have the possibility of preventing the storage of cookies on your computer by choosing the right browser settings, although the range of functions on our website may be restricted as a result.

 

Use of Google Analytics for Web analysis

This website uses Google Analytics, a web analytics service provided by Google, Inc. (www.google.de). Google Analytics uses so-called "cookies", text files, which are stored on your computer and which enable analysis of your utilisation of the website. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. If IP anonymisation is enabled on this website, your IP address will be shortened by Google, but this will take place within the member states of the European Union or in other signatory states to the European Economic Area Accords. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. IP anonymisation is enabled on this website. Google will use this information on behalf of the operator of this Website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing further services relating to website use and Internet use. The IP address transmitted by your browser as part of Google Analytics will not be combined with other data by Google. You may prevent the storage of cookies by selecting the appropriate settings on your browser; however, we would like to point out that you will in this case not be able to make use of all the functions of this website.

You can also prevent the recording of the data generated by the cookie pertaining to your use of the website (including your IP address) as well as the processing of that data by Google by downloading the browser plug-in at the following link and installing it: http://tools.google.com/dlpage/gaoptout?hl=en

Alternatively to the browser plug-in, you can click this link to prevent data collection by Google Analytics on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again.

Use of Facebook plugins

On our website, so-called social plug-ins ("Plugins") from the social network Facebook are used, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The Plugins are labelled with a Facebook logo or the text "Social plug-in by Facebook" or "Facebook Social Plugin". An overview of the Facebook plug-ins and their appearance can be found here: http://developers.facebook.com/plugins

When you retrieve a page from our web presence that contains such a plug-in, your browser establishes a direct connection to the servers of Facebook. The content of the plug-in is determined by Facebook directly in your browser and integrated into the page. This integration provides Facebook with the information that your browser has retrieved the corresponding page from our web presence, even if you have no profile at Facebook or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the United States and stored there.

If you are logged into Facebook, Facebook can directly assign your visit to our website to your Facebook profile. When you interact with the Plugins, for example by clicking the "Like" button or submitting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of data collection and the further processing and use of data by Facebook and your rights in this regard and configuration options for protection of your private sphere can be found in the data protection instructions at Facebook: http://www.facebook.com/policy.php

If you don't want Facebook to assign the data collected through our web presence directly to your Facebook account, you must log out of Facebook before visiting our website. You can completely block the loading of Facebook plug-ins with add-ons for your browser, as well, for example using the "Facebook Blocker"“ (http://webgraph.com/resources/facebookblocker/)or the script blocker "NoScript" (http://noscript.net/).


Use of Twitter plug-ins (for example the "tweet" button)

On our website we use so-called social plug-ins ("Plugins") of the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The Plugins are labelled with a Twitter logo or in the form of a blue "Twitter bird". An overview of the Twitter plug-ins and their appearance can be found here:: https://twitter.com/about/resources/buttons

When you retrieve a page from our web presence that contains such a plug-in, your browser establishes a direct connection to the servers of Twitter. The content of the plug-in is determined by Twitter directly in your browser and integrated into the page. This integration provides Twitter with the information that your browser has retrieved the corresponding page from our web presence, even if you have no profile at Twitter or are not currently logged into Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the United States and stored there.

If you are logged into Twitter, Twitter can directly assign your visit to our website to your Twitter account. When you interact with the Plugins, for example by clicking the "tweet" button, this information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there.

 

The purpose and scope of data collection and the further processing and use of data by Twitter and your rights in this regard and configuration options for protection of your private sphere can be found in the data protection instructions at Twitter: https://twitter.com/privacy. If you don't want Twitter to assign the data collected through our web presence directly to your Twitter account, you must log out of Twitter before visiting our website. You can completely block the loading of Twitter plug-ins with add-ons for your browser, as well, for example using the script blocker "NoScript" (http://noscript.net/).

 

Use of Google+ plug-ins (for example the "+1" button)

On our website, so-called social plug-ins ("Plugins") from the social network Google + are used, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The Plugins can be recognised for example by the buttons with the "+1" sign on a white or coloured background. An overview of the Google plug-ins and their appearance can be found here: https://developers.google.com/+/plugins

When you retrieve a page from our web presence that contains such a plug-in, your browser establishes a direct connection to the servers of Google. The content of the plug-in is determined by Google directly in your browser and integrated into the page. This integration provides Google with the information that your browser has retrieved the corresponding page from our web presence, even if you have no profile at Google+ or are not currently logged into Google+. This information (including your IP address) is transmitted directly from your browser to a Google server in the United States and stored there.

If you are logged into Google+, Google can directly assign your visit to our website to your Google+ profile. When you interact with the Plugins, for example by clicking the "+1" button, this information is also transmitted directly to a Google server and stored there. The information is also published on Google + and displayed to your contacts there.

The purpose and scope of data collection and the further processing and use of data by Google and your rights in this regard and configuration options for protection of your private sphere can be found in the data protection instructions at Google: http://www.google.com/intl/de/+/policy/+1button.html

 

If you don't want Google to assign the data collected through our web presence directly to your Google+ profile, you must log out of Google+ before visiting our website. You can completely block the loading of Google plug-ins with add-ons for your browser, as well, for example using the script blocker "NoScript“ (http://noscript.net/).

 

Evaluation reminder by email

Insofar as you have provided us with your explicit consent during or after your order by checking an appropriate checkbox or clicking a button provided for this purpose, we will use your email address for a reminder to submit an evaluation of your order using the evaluation system we use. This consent can be revoked at any time with a message to the contact described below.

 

Right to information and contact

You have the right to be informed by us free of charge of the data we have stored about your person as well as a right to the correction, blocking or deletion of that data, if any. In case of questions about the collection, processing or use of your personal data for information, corrections, blocking or deleting data or for the revocation of consents provided or declining a specific use of your data, please contact us using the contact data in our legal information.