(1) Customer information

Please feel free to contact us if you have any questions, complaints or claims. You can reach our customer service.


.. during the motorcycle season
(01.04. - 31.08.)

.. outside the motorcycle season
(01.09. - 31.03.)

8:00 a.m. to 6:00 p.m.
8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 4:30 p.m. 8:00 a.m. to 4:00 p.m.
  • at the telephone number +49 (0) 64 25/81 68-05 0

  • as well as via e-mail to info@sw-motech.com


(2) Note on battery law

In connection with the sale of batteries and rechargeable batteries, we as suppliers are obligated to point out to our customers the following:

You are required by law to return used batteries and rechargeable batteries after use. As end consumer, you can return used batteries and rechargeable batteries from our range of products to our ships or dispatch warehouse free of charge or return it to us by mail. Used batteries and rechargeable batteries can also be disposed of at a communal place of collection or at a local retailer.

Batteries and rechargeable batteries are designated with the symbol of a crossed-out dustbin and the chemical sign for the respective pollutant they contain. Batteries containing more than 0.0005 mass percent of mercury, more than 0.002 mass percent of Cadmium or more than 0.004 mass percent of lead are labelled with the chemical symbols of the metals(e.g. "Cd" for Cadmium, "Pb" for lead, "Hg" for mercury) at that.


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